Refund Policy

Try before you buy

Cartigraph includes a full-featured 14-day free trial — no account required, no feature restrictions. Every part of the plugin is available during the trial so you can evaluate it completely before purchasing.

14-day money-back guarantee

If you purchase Cartigraph and decide it isn't right for you, you may request a full refund within 14 days of your purchase, for any reason. Email support@sonescent.com from the address you used at checkout (include your order number or license key if you have it) and we'll refund you to your original payment method.

After the 14-day refund window — and given the full 14-day free trial available before purchase — sales are final.

Technical issues

If you experience a technical problem that prevents Cartigraph from functioning as described, contact us at support@sonescent.com and we will work to resolve it. We are committed to making sure the plugin works correctly in your environment.

Contact

Questions about your purchase? Reach us at support@sonescent.com.