Refund Policy

Try before you buy

Cartigraph includes a full-featured 30-day free trial — no account required, no feature restrictions. Every part of the plugin is available during the trial so you can evaluate it completely before purchasing.

All sales are final

Because a full-featured 30-day free trial is available before purchase, all sales are final — we do not issue refunds after a license has been purchased. The trial gives you a full month to evaluate every feature in your own setup, so you can be confident before you buy.

Nothing in this policy affects any statutory rights you may have under applicable consumer protection law.

Technical issues

If you experience a technical problem that prevents Cartigraph from functioning as described, contact us at support@sonescent.com and we will work to resolve it. We are committed to making sure the plugin works correctly in your environment.

Contact

Questions about your purchase? Reach us at support@sonescent.com.